So you’ve just bought a new Sony PlayStation 4 but it won’t turn on. What should you do? First try to power down the PlayStation. This should reset the console. If this doesn’t work you may have a damaged power strip or eject button. Fortunately there are solutions to all three of these issues. Follow the steps below to get your PlayStation back on.
Problems with the power cable
A faulty component low voltage or stretched power cord are the most common causes for the not-turning-on PlayStation 4. You may also have problems with the power cable if you are plugging your PlayStation 4 into an extension cord or multiple plugs into the same outlet. If these problems do not solve your problem try a new power cord and a new switch board. Also stop using extension cords and try plugging in multiple devices into one power strip or outlet.
Power cable problems can occur for a variety of reasons. If you are unable to turn on your PlayStation 4 due to a faulty power cable try to unplug the console and wait a few minutes before plugging it in again. If you cannot find a replacement power cord try switching to another wall outlet. If the new power cable does not work disconnect the power cable for an hour to drain the capacitors.
Damage to the power strip
Overloading a power strip can result in fire and electrical damage. Avoid placing power strips in areas where they are in high traffic. This may damage the cord shielding. If this occurs the wires on the strip could be exposed to water which could lead to an electrocution hazard or fire. Make sure your power strips are grounded and feature three-prong polarized plugs. If you can’t find one with those characteristics purchase a new one.
Using the wrong kind of power strip is another common problem. You may be tempted to plug a large electronic device into it but this could overwhelm the power strip causing it to break. In addition overheating a power strip can result in an electrical fire so keep them out of the bathroom. Moreover don’t let young children play with them. Power strips are just as dangerous as wall outlets and may pose a safety risk if they come into contact with liquids or sharp objects.
Damage to the eject button
The eject button on your PlayStation 4 may become damaged due to physical damage. The rubber foot on the bottom of your PS4 can hit the eject button which can cause it to expand and wedge itself under the console. To prevent this problem from occurring you should clean the disc with a microfiber cloth before inserting it back into the PS4.
The eject button on a PS4 is sensitive so if it is damaged you may experience unwanted ejections of discs. The most common cause of these problems is the rubber foot beneath the eject button. This causes the disc to be ejected without user input. As a result the PS4 will turn on and off randomly and the disc will spoil.
If you’re unable to remove the hard drive from your PlayStation 4 due to this damage you can download the latest update from Sony Computer Entertainment’s support website. This process usually takes about a week to complete and includes a guarantee for repairs. Before downloading an update turn off the console and disconnect all cables. After you’ve disconnected the power cord check the hard drive. Make sure that the hard drive is properly seated in the HDD bay.
A power problem is a common cause for a PS4 not turning on and while a new one might be more difficult to fix there are some possible solutions you can try. First try to determine the source of the power problem. Is it a broken power cord surge protector or power strip? Try a few different combinations until you find one that works. Then rectify the problem.
Changing the settings on the PS4 may fix the disc ejection problem. To do this go to your device’s network settings and choose either manual DNS or custom DNS. The PS4 will perform a self-test to determine which settings need to be changed. In some cases random disc ejection can be caused by dirty or scratched discs. If you have an outdated operating system this might also be the cause.