PS5 Media Remote Not Working – How to Fix It

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If you have a PS5 system the media remote may ben’t working. Many users have complained about this issue and the only way to fix it is to connect the remote to the controller and try again. If the problem persists for more than a day though the pairing light may not be visible anymore. In such a case the media remote will not work for several days. Here are some troubleshooting tips:

Problems with ps5 media remote

You’ve probably encountered problems with the PS5 media remote at some point. It doesn’t work properly or you can’t connect to it wirelessly. There are several solutions to this problem including replacing the controller battery or updating the firmware. Sometimes the problem is caused by outdated firmware or internal hardware. In such cases you should check the PS5 manual to determine the cause of the problem. It’s also recommended to use the original USB-C cable to connect the controller to your system. Check to make sure that the cable is working properly as it should be able to transfer data and power to different devices. If the controller doesn’t work you can replace the battery or contact Sony for a free repair.

One simple way to fix the unresponsiveness of your PS5 media remote is to rest it. The remote has a circuit and may not function properly if it’s damaged or faulty hardware. If you’ve already tried this method you should try to rest it for a while. This will usually fix minor technical bugs. It’s also possible that the remote has become tangled or disconnected from the PS5.


There are several fixes for PS5 media remote not working issues. Sony regularly releases updates to fix the issue but these don’t work for most users. If you have a Dual sense controller that has console-like buttons you may experience unresponsiveness as well. To fix this issue try the solutions below. Listed below are a few tips to fix your PS5 media remote. Check the system requirements to make sure that your remote can work with your PS5.

The PlayStation 5 rest mode may be causing the problem. Sometimes this mode causes the database to rebuild which causes a PS5 media remote not to function properly. The reason behind this problem is not yet clear but you can try turning off rest mode from the Settings menu on your PlayStation 5.

Turning off Remote Play may also solve the problem. Toggling the option to off should fix the problem. If the problem persists try switching to an HDMI cable. Sometimes a problem with a PS5 media remote can be the cause of a black screen so be sure to try another one. Depending on the cause the problem can be caused by the GPU of the console. Then try another HDMI cord to see if it resolves the issue.


If your PS5 media remote isn’t working there are a couple of things you can do to fix the problem. First try resting your remote. This can resolve minor technical issues such as a missing wire. In some cases the unresponsiveness can be due to a hardware defect or charging issue. If the remote still doesn’t work try deleting and pairing it again.

Make sure the controller is connected to your PS5. You may have a USB-C cable plugged into your PS5 and it’s not transferring data. If so check the firmware and hardware. You may need to purchase a new controller if the one you have doesn’t work properly. Alternatively you can try resetting the controller. It’s very simple to fix but if it’s not working follow these steps to make it work again.

If you can’t figure out why the remote isn’t working check your PS5’s system software. If it is you can also try disabling the PlayStation Remote Play function by turning off the ‘Enable Remote Play’ option on your console’s settings. This should fix the problem. If the problem persists you might need to update the PS5 system software. If you don’t have a PS5 system software update you should look into resetting the remote manually.

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