If you are experiencing ps5 data transfer not working error here are a few easy fixes. First you should not place your PlayStation 5 in Rest Mode while you’re transferring data. Some users have reported that they put their console in Rest Mode and woke up to the data transfer error. Although your PS5 will continue to unpack data while it’s in Rest Mode it will still fail to transfer data.
Fixing a ps5 data transfer error
You are experiencing an error known as ‘Np-103085-7’ when trying to transfer data from PS4 to PS5. To fix this issue you need to do one of three things. Either enter Safe Mode or rebuild the PlayStation cloud storage database. The latter will usually work. In case the former method does not work try restoring your computer to its default settings. In some cases the error may be due to an improper connection.
First you have to check the storage capacity of your PlayStation 5. Make sure that you have at least 20% of the free space available on the drive. Alternatively leave the PS5 in Rest Mode while reattaching the USB drive. Regardless of what you do this error should happen only once so be sure to contact tech support if you continue to experience this issue. After the problem has been resolved you can now start playing PS5 games.
Manually copying files from USB storage to PS5’s local storage
There are a few different ways to move games from an external hard drive to your PlayStation 5. For a quick and easy method you can bring your existing hard drive over to your PS5 and plug it in. Once you do so go to the Settings menu on the top-right corner of the screen and choose Storage. Choose the ‘Extended Storage’ tab. You will need to format the drive as USB Extended Storage before you can use it as PS5’s local storage. Once you’ve done this you won’t be able to move any data from other devices so make sure you offload them first.
You can also delete the contents of your external USB drive and use it for PS5 games and other data. You’ll need to format the USB drive to FAT32 or ex-FAT and most external drives and USB sticks are already FAT32. Regardless of which option you choose remember that your PS5 will use the external hard drive differently. It’s not possible to use it for both at the same time so you’ll need to decide which option is best for you.
Restarting the console
If the data transfer is still not working after rebooting the PS5 the problem may be rooted in a missing update. You can fix this problem by upgrading the software on your PlayStation 5 console. Make sure that the device is connected to a stable Wi-Fi network. If the data transfer is still not working after restarting the PS5 you should update the router software. In addition you must update the PS5 DualSense controller in order to transfer data.
The next step is to make sure that the PlayStation 5 is not running in Rest Mode while transferring data. Some users reported that their consoles were put into Rest Mode and they woke up later to find that the data transfer had failed. The console will continue to unpack data for a while but will eventually go back to the main menu. If you want to transfer your game data make sure that you have a PlayStation Plus subscription. After setting up the subscription follow the instructions for Auto-Upload.
Formatting extended storage
If your PS5 data transfer isn’t working you may want to try formatting the PS5 external hard drive. The file system you use in the external hard drive should be exFAT. To perform a formatting open File Explorer and select Format. It may take a little longer to do this on larger drives so be patient. Once the file system is set up your USB drive should be ready for PS5 data transfer. Make sure the external drive is formatted as SuperSpeed USB 5 Gbps or later.
Before you try formatting your PS5 external hard drive you must disconnect it from the console. If you can’t wait to disconnect the external HDD you can format it manually. Just be careful not to turn off the PS5 console. If you do you could end up erasing the data in your hard drive. Also deleting any data on your external hard drive may cause the PS5 console to malfunction.