Dell vs Lenovo – Which brand is best?

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Dell and Lenovo are some of the most popular laptop brands that are currently available. Whilst they’re both extremely popular, usually people choose to go for one brand and stick with it for the long term.

But if we’re comparing the two, then which brand is better overall, and which one would make a better choice? Well, we’re going to take a closer look at both Dell and Lenovo.

Dell vs Lenovo – Which Brand is best?

If we’re comparing the brands Dell and Lenovo, then it’s generally agreed that Dell is the better quality brand overall. However, their products are a lot more expensive than Lenovo.

So if you’re looking for the best value for money, then Lenovo is going to be the better choice of the two. And, a Lenovo laptop can still offer strong performance.

For many people, Dell are a strong choice if you have more cash to spare. Though most Dell laptops tend to be pretty expensive, they are higher quality laptops than many of the competition, with premium powerful Intel processors.

The high quality internal parts is why many customers stick with Dell on a long term basis.

But for those on a tighter budget, then Lenovo are the better choice, as they provide a more cost effective option.

Dell can be expensive, so Lenovo might prove better for those without the same budget.

However, this isn’t necessarily true for all laptop series that these two brands release, and Dell may have a budget friendly option that suits your requirements too.

Realistically, this is just looking at the two brands with a brief overlook. To really understand them both, we need to look closer at the brands, as well as the models that each of them have released in recent years.

Let’s run through the pros of each brand, then compare their best laptop to each other to see which is better.

Pros of Dell Laptops

The Dell XPS series is one of the best laptops you can buy right now. It’s often compared to other powerhouses in the industry, including the Macbook Pro and the Lenovo Thinkpad (which I’ll get to in a minute).

With the XPS series, Dell has managed to build a laptop that’s both powerful and portable, two things which usually don’t go together. Dell says there are no sacrifices with this laptop, and it really shows.


It’s a powerful laptop, and the Dell brand in general have many benefits. This includes;

  • Reliability – Of all of the popular laptop brands, I think that Dell are the most reliable laptops of any brand. If you want something that’s going to last you a long time, then go for Dell as opposed to not only Lenovo, but pretty much any other brand.
  • Customer Support – Usually, I say that Lenovo have some of the best customer support around. And they do have good customer support, but it definitely isn’t as good as the customer support that you’ll get with a Dell. Dell have some of the best customer service around, which is one of the reasons why they are so popular.
  • Ease of getting spare parts – With Dell products, it’s a lot easier to find parts for your Dell laptop if you should ever need to get it fixed. This isn’t the case with Lenovo, where it can be more difficult to find spares.
  • Computers are better – If I was opting for a computer over a laptop, then I’d have no hesitation to choose Dell. Why? Well, computers are different to laptops.

Though you can find cheaper Dell laptops on the market too, they tend to excel at the higher end of things.

That means if you’re happy with an expensive laptop, then Dell may be the right choice for you.

If you have less cash to spend, then Lenovo offer some fantastic alternatives.

Pros of Lenovo Laptops

Though you won’t find a top gaming laptop if you’re opting to go with Lenovo, they do excel in other areas. Here are some things that make Lenovo laptops stand out.

  • Cheap option – If you’re looking for a budget choice of laptop, you’re going to really struggle to beat Lenovo. You can look at other brands like Asus and Acer for cheap laptops as well as Lenovo too, but in comparison to Dell, Lenovo provide a much cheaper alternative.
  • Voted best all round brand – Overall, in the battle between the two brands and every other brand, Lenovo won. They’re generally voted as the top brand right now as of 2019, so that speaks for itself – their Thinkpad series and their Lenovo series are both especially impressive.
  • Value for money – Specification wise, if you’re looking for a good laptop for the cash, then Lenovo usually offer a better option for the majority of people. So, it’s definitely worth looking at a variety of different Lenovo laptops if you’re looking for a new laptop.

In terms of style, there really isn’t a lot between the two. They’re made for practical use above all else, so if you’re looking for something that looks good, then you’ll want to look at a completely different brand, perhaps HP. I’ve also compared HP to Lenovo in another article.

Both of these brands are generally made for office and business use above all else, so neither are really suited to gaming.

There are other brands out there that are better if you’re looking for a gaming laptop – most people generally start with Alienware, as they generally have better graphics processors (like Nvidia Geforce) and build quality, with upgraded displays and a strong battery life being pretty much a guarantee.

Lenovo Thinkpad vs Dell XPS – Direct Comparison

If we name the top 3 laptops currently available on the market, the Lenovo Thinkpad would likely be at or near the top of the list. And one of its biggest competitors, outside of the Macbook Pro, is Dell’s XPS series.

To compare the two, we’re going to look at two of their most popular models which are the Thinkpad X1 Carbon and the XPS 13 9370.

I’ll go through each element of the models and let you know which is better – they retail at a similar price, though the Dell is actually a little cheaper in this case.

  • Screen – The screens of both of these two models are actually pretty equal and there isn’t much difference between them. So, neither of them win this one, because both screens are pretty decent.
  • Battery Life – As often with Dell products, they have a better battery life than their Lenovo equivalents. You’ll get more than an hour additional life with each full charge, which is pretty impressive.
  • Overheating – The Dell is much less likely to overheat than the Thinkpad, which does have issues with overheating sometimes.
  • Performance – The Dell is a better performer overall, because of the 25W TDP and dual-fan cooler which allows it to run at a faster pace. However, there really isn’t much in this one either.
  • Typing – In terms of the design of the laptop itself, the Thinkpad wins this one. Thinkpads are generally decent laptops, and they have a wide following of Thinkpad fans that think so too. Although they might be a little difficult to get used to at first, after a while you’ll get used to using a Thinkpad.
  • Price – In a direct price comparison between the two, the Lenovo comes out at a lower cost for its power. So, it’s a better choice for those that want the cheapest option of the two brands.

Between these two laptops, it’s clear to see that the Dell is the winner in the majority of ways. Seeing as it retails at a cheaper price than the Lenovo, this is particularly impressive.

However Thinkpads do hold their own as they’ve become one of the most popular laptops for businessmen.

Thinkpad X1 Carbon

Lenovo ThinkPad X1 Carbon Laptop, High Performance Windows Laptop, (Intel Core i7, 16 GB RAM, 512GB SSD, Windows 10 Pro), 20KH002JUS
  • Brand Lenovo, Model 20KH002JUS
  • Product Type: Ultrabook, Processor Manufacturer: Intel, Processor Type: Core i7, Processor Generation: 8th Gen, Processor Model: i7-8650U, Processor Speed: 1.90 GHz, Processor Core: Quad-core (4 Core), Standard Memory: 16 GB, Memory Technology: LPDDR3, Solid State Drive Capacity: 512 GB, Screen Size: 14", Display Screen Type: LCD,
  • Display Screen Technology: In-plane Switching (IPS) Technology, Screen Resolution: 1920 x 1080, Touchscreen: Yes, Graphics Controller Manufacturer: Intel, Graphics Controller Model: UHD Graphics 620, Graphics Memory Technology: LPDDR3, Graphics Memory Accessibility: Shared, Wireless LAN: Yes, Wireless LAN Standard: IEEE 802.11a/b/g/n/ac, Ethernet Technology: Ethernet, Bluetooth: Yes,

The Thinkpad X1 Carbon has consistently been thought of as one of the best laptops for office workers and business use in the last year or so.

If we’re looking at some of the finer points of each laptop, here are a couple of things worth considering which stand out when using this laptop.

This model will typically come with Intel quad core processors as standard, with some newer models coming with 6 or even 8 cores if you want to upgrade. And as you’d expect, they also tend to use 6 cell batteries like many other laptops out there.

To match the processor, they also use a high quality graphics card, which gives a great picture quality. Let’s look at the pros and cons in more detail.

Positives – Display and Great Keyboard

The first thing that I noticed when using the X1 Carbon is the display on it is really second to none. The 1920×1080 resolution will be a massive step up for you if you’ve used a smaller resolution screen prior, and the color reproduction is just awesome.


Another thing that I immediately noticed when I started using the Carbon is that the keyboard is very responsive. To the average user, you might not notice this as a massive difference in comparison to other laptops out there.

However, if you spend the majority of your day typing (like I do), then a responsive keyboard is going to be one of the more important things that you’ll want from your laptop. You are going to have to get used to the alternative trackpad on the Carbon, but once you do get used to it, you’ll appreciate how precise it is.

Along with the great keyboard and color display, I also like decent battery life of this model, how lightweight it is in comparison to other laptops, and it’s generally sleek design.

It’s easy to see why it’s been commended as the best laptop of it’s type the past year or so, and it will probably continue to be one of the most highly regarded on the market for the next few years.

Thinkpads generally come with some pretty impressive internal components as well. This means that you can expect new generation Intel Core quad core processors along with Nvidia Geforce GTX graphics cards too.

If you aren’t familiar with this GPU, then you should be – the Nvidia Geforce GTX range is the most well known graphics card you can buy.

Known for their quality, this can improve the quality of your image on a Lenovo Thinkpad, or any other range of laptops for that matter too.

Negatives – Audio and Webcam Quality

It’s only fair that when we’re talking about all these good things that this laptop has to offer, we mention some of the negatives about it too.

Another negative about the Carbon is that the webcam is poor quality too – seeing as this is primarily a business laptop, you’d have thought that more effort would have been made into ensuring that business calls would be clear and crisp.

However, it’s not good so if you need a high quality webcam experience, you might need to purchase an additional cam.


Overall, the Thinkpad Carbon represents one of the best business laptops that’s currently available on the market, and it’s a great example of what Lenovo have to offer. If you’re looking for an office laptop, then there isn’t many better on the market at its current price.

Lenovo laptops come with a good 12 month warranty, reliable cell batteries and a full HD 14 inch display. They’re still amongst the best out there.

Dell XPS 13 9370 Review

2018 Dell XPS 13 9370 Laptop - 13.3" Touchscreen InfinityEdge 4K UHD (3840x2160), 8th Gen Intel Quad-Core i7-8550U, 512GB PCIe SSD, 16GB RAM, Thunderbolt 3, Backlit Keys, Windows 10
  • 13. 3-Inch touch-screen infinity-edge 4K UHD (3840x2160) Display
  • 8th Gen Intel Quad Core i7-8550U 1. 80 GHz (4 Cores 8 Threads, Turbo 4. 0 GHz, 8MB Smart Cache)
  • 512GB PCIe SSD | 16GB DDR3 | Killer 1435 802. 11AC 2x2 WLAN + Bluetooth 4. 1 combo

One of Dell’s best selling laptops of recent years is the XPS 13, as well as the Dell XPS 15 (just a bigger version with increased screen size).

The XPS series was originally designed for businesses as opposed to consumer purchase, but nowadays it’s as popular for individuals as it is a business purchase.

The XPS 13 9370 is one of the most acclaimed laptops of the past year, so it’s only fair that I compare it to the Carbon X1, which is another highly popular laptop in 2018/2019.

They use both Intel and AMD processors, and like the other premium laptops out there, you’re going to be looking at a minimum of a quad core processor with this model.

And again, they’ll use either an AMD Radeon graphics card or an Nvidia, which is what we expect from a premium range of laptops. Dell also have a good selection of 2 in 1 laptops under the XPS line too.

Positives – Battery Life and Good Performance

If we’re looking at things from a purely performance perspective, then the XPS 13 is one of the best performers out there. The only I’ve used is the regular model, which has a Core i5-8250U processor, 8GB of RAM, a 256GB SSD and a 1080p non-touch screen.

However, there is a premium model which has an i& processor and a 4k touchscreen if you want something a little better.


Another positive about the XPS 13 is that it has a really good battery life – the amount of battery life you’re going to get out of it will largely depends on whether you’re using a high resolution USD screen or a lower resolution FHD screen.

If you’re using the UHD it will typically last around 8 hours, whilst you get a few extra hours if you use the FHD screen. However, this is decent enough for an Ultrabook and is better than the majority of others out there on the market.

If we’re comparing the battery life to the X1 Carbon, then you’re going to get n extra hour of battery with this model (based on both models using a 1080p resolution screen).

As well as the performance and the battery life of the XPS 13 9370, I’m also pretty impressed with the design of the laptop itself.

Some people aren’t massive fans of the thinner ultra slim design, but for me it helps to ensure it’s portability and place amongst the other top laptops that are out there.

Negatives – Lesser Keyboard

It might just be a personal preference after my years of using gaming keyboards, but I much prefer a keyboard when it is fairly responsive.

One of the problems with this model is that the keyboard is fairly shallow, so when you’re using it, you can end up missing strokes quite easily and it can get pretty frustrating.

This isn’t so bad for hunt and peckers, but for touch typists this will end up getting a little annoying. Aside from this, I really didn’t notice too many other things about the XPS 13 9370 that I didn’t like. Is it as good as the Dell XPS 15? Probably not, but it’s not far off it.


In conclusion, the Intel Core i7 processor and solid graphics card make this one of the Dell laptops worth considering. In the battle of Dell vs Lenovo, it can be difficult to decide on just one of them, as both Lenovo and Dell have a lot to offer.

As well as this range, you can also look at the Dell Inspiron range, which is another selection of their laptops. However, the Dell Inspiron laptops tend to be a lot more affordable, and can easily be used for video editing or social media posts.

Lenovo & Dell – Support Comparison

When buying a laptop, the customer care you receive from each brand is undoubtedly a big factor.

The reason why brands like Apple and Intel have grown is the services that they provide have good customer support. So when comparing these two brands, is there a dramatic difference between the two?


Drastically, I’d say no, but I do think that you’re going to get better support when you buy a Dell laptop (from my experience).

I’d love to hear from others below about how you’ve found Dell & Lenovo over the years, as I’ve owned both and they’ve been generally good, but Dell have always gone that extra level for me.

Lenovo & Dell – Internals Comparison

Now, when we’re looking at both of these brands, it’s actually more important to look at the internal components that they use. You can do this at an individual level as opposed to looking at the brands.

Dell are made primarily to be high end laptops, with their whole range of laptops intended to be at a decent quality. Compared to Dell, Lenovo have focussed on pretty much all of the market, with their Thinkpad being the high quality laptop range they’ve released.

However, they also have the Lenovo Ideapad range if you’re looking for budget laptops, which is one of the main differences between the two.

Of course, for the most part you’re going to find that they use good internal parts – you’ll often find Intel core processors matched with a Nvidia graphics card in most of their models. So, make sure that you do some research on your individual laptop when buying.

Dell or Lenovo – Common Questions Answered

Is Dell better than Lenovo?

Some people who have been in computing for a long time might tell you that Dell are better, but they’re probably attached to the brand. Generally, in terms of quality these two brands are very similar to one another – they’re a solid choice if you need a laptop for graphic designing with jaw dropping graphics. However, Lenovo’s are typically cheaper, therefore offer better value for money.

Why are Lenovo laptops so cheap?

One of the reasons why Lenovo laptops tend to be quite cheap is that they’re made in large quantities in China, and assembled there too. Though they do have high end models in their lineup too, much of their appeal comes from their low cost, making them perfect for everyday use. Their position in the market is a premium brand that are a little cheaper than the rest (Dell, Apple, HP).

What are the worst computer brands?

Generally, the worst big name brand is probably Acer, as it’s known as being the cheapest. However, this might be a little unfair. All brands have good models of laptop, and bad laptop models too.

Which Dell series is best?

There are many different Dell series to choose from if you’re looking for the best. However, most people would agree that their XPS series is one of the better series that’s been released in previous years. You can also look at the Dell Latitude series, or if you want the cheapest Dell laptops, then you’ll probably want to take a look at the Dell Inspiron range.

Are Lenovo laptops reliable?

If you’re wondering because they’re relatively cheap, are they unreliable, then don’t worry – Lenovo laptops are still very reliable. In fact, their Thinkpad range is often voted as one of the best around, so it’s definitely worth looking at this range if you want a reliable laptop.


Overall, I like Dell a lot but it’s really difficult to argue with Lenovo being the better option for most people. Aside from being rated the best laptop brand by most people, they provide great value for money, which puts them ahead as first pick for the majority of people.

For office use or for students, Lenovo provide a great cheap alternative to other more costly brands like Dell. However, as I’ve owned a few Dell’s in the past, I can say that you wouldn’t regret opting for them in the long run., but prepare to make a bigger initial investment and an overall bigger cost.

Last update on 2022-09-07 / Affiliate links / Images from Amazon Product Advertising API

1 thought on “Dell vs Lenovo – Which brand is best?”

  1. Purchased T560, Jan 2018, almost unused since, Dec 2018 .. power button is pissed, goes for repair, comes back the same, goes again, comes back button still not right and now the keyboard not working properly & fingerprint no working , goes again, back still same, my computer store and I have been fighting Lenovo since early feb 2019, got nowhere.. Lenovo AU say “case closed”… finally got help from local Lenovo and supplier after 8-9 months…. up yours Lenovo AU service manager!


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